Privacy Policy

1. Information We Collect

When you request a quote, schedule services, or contact us through our website, we may collect:

• Full name and company/facility name
• Email address and phone number
• Mailing address and facility details
• Information about the services you're requesting

We may also collect standard web server logs (IP address, browser type, pages visited) for security and performance monitoring purposes.

2. How We Use Your Information

We use the information you provide to:

• Respond to your service inquiries and quote requests
• Schedule and confirm cleaning services
• Send invoices and service-related communications
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share information only with:

• Service providers: Trusted vendors who help us operate our business (e.g., email service), under strict confidentiality agreements.
• Legal requirements: When required by law or to protect the rights and safety of our business or others.

4. Data Security

We use industry-standard measures to protect your information, including SSL/TLS encryption for data transmission, secure password storage (bcrypt hashing), and access controls limiting data to authorized staff only. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your data.

5. Cookies

Our website uses:

• Session cookies: Required for basic website functionality (e.g., form submission security). These expire when you close your browser.
• Google reCAPTCHA: We use reCAPTCHA v3 to protect our contact form from spam. This service is subject to Google's Privacy Policy.

We do not use advertising cookies or sell data to ad networks.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. If you request deletion of your data, contact us at the email below and we will process your request within 30 days.

7. Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of any marketing communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

Questions or concerns about our privacy practices? We're happy to help: